Dear valued customer,

Welcome to Negotrip Pvt. Ltd., a leading travel agency dedicated to providing exceptional travel experiences to our clients. Before you start using our website, please carefully read and understand the following policies:

1. Website Usage: By accessing and using our website, you agree to comply with all applicable laws and regulations, including these terms and conditions. If you do not agree with any of the terms and conditions, please do not use our website.
2. Booking and Payment: All bookings are subject to availability, and we reserve the right to reject any booking request without giving any reason. Payments can be made through various payment gateways available on our website. We do not accept any liability for any losses or damages resulting from payment made through a third-party payment gateway.
3. Cancellation and Refunds: Cancellation policies vary depending on the type of booking made. It is your responsibility to carefully review the cancellation policy before making a booking. Refunds will be processed according to the cancellation policy, and we reserve the right to deduct any applicable fees.
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5. Standard Cancellation Policy
   1. From the booking date till 7 days prior to departure: 30% of the package cost
   2. From 3 to 7 days prior to departure: 50% of the package cost
   3. 24 hours to 3 days prior to departure: 75% of the package cost
   4. Less than 24 hours prior to departure: 100% of the package cost
   5. If the participant is not able to complete the tour or to consume benefits included in the price of the tour, for reasons neither caused by him nor the organizers nor should he not be able to complete the tour, he/she has no right to claim a refund
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   Refund Policy:
   Al the refund will be processed to the customer’s account within 15 days of the cancellation initiation. The payment will be in terms of bank transfer only after the identity confirmation.

6. Travel Documents: It is your responsibility to ensure that all travel documents, including passports, visas, and other necessary documents, are valid and up to date. We do not accept any liability for any losses or damages resulting from incomplete or incorrect travel documents.
7. Travel Insurance: We strongly recommend that you purchase travel insurance to protect yourself against any unforeseen circumstances, including but not limited to trip cancellation, trip interruption, medical emergencies, and lost or stolen baggage.
8. Liability: We do not accept any liability for any losses or damages resulting from any act or omission by any third-party service provider, including but not limited to airlines, hotels, transportation providers, tour operators, and travel insurance providers.
9. Changes to Terms and Conditions: We reserve the right to modify these terms and conditions at any time without prior notice. It is your responsibility to regularly review these terms and conditions.
10. Privacy Policy: Our privacy policy explains how we collect, use, and protect your personal information. By using our website, you agree to our privacy policy.

How We Handle Your Personal Information
When you submit an inquiry through our contact form, phone number field, or a Google lead form ad, Negotrip collects only the information you provide — typically your name, phone number, and the destination or tour package you’re interested in. We use this information solely to respond to your inquiry, share relevant tour details, and provide a quote; we do not sell this information or share it with third parties for marketing purposes. Your details are retained only for as long as needed to assist with your travel booking and for basic business record-keeping, after which they may be deleted. If you submitted your details through a Google Ads lead form, that submission is also subject to Google’s own privacy policy, since Google facilitates the form on our behalf. You can contact us anytime through our Contact Us page to ask what information we hold about you or to request that it be deleted.

If you have any questions or concerns about these terms and conditions, please contact us at info@negotrip.com.

Thank you for choosing Negotrip Pvt. Ltd. as your travel partner. We look forward to providing you with an unforgettable travel experience.

Sincerely,

Negotrip Pvt. Ltd.